Cancellation Policy

  • If Cancellation notice is received more sixty days or more (60+) prior to the check in date, a cancellation fee equal to 10% of the Booking Deposit will be forfeited and the balance will be refunded within 7 days from receipt of written cancellation.
  • If Cancellation notice is received less than sixty days (0-59) prior to the check in date, the full booking amount of rent and taxes will be forfeited. Any pre-collected cleaning fees will be refunded within 7 days from receipt of written cancellation. In the event that Rent and Taxes have not been collected, the booking deposit shall be forfeited.
  • Owner/Agent Cancellation Policy: In the unlikely event that the Property becomes unavailable for any part of the tenancy for reasons beyond the control of the Agent, Owner and/or Agent may cancel this Agreement and refund in full to the Guest all payments made. Guest agrees that any claims against Owner/Agent arising out of performance or non-performance under this agreement shall be limited to a full refund of all consideration previously tendered by Guest. However, Agent will assist in procuring similar alternative accommodation should this situation arise.

Sign up for our newsletter